AF Corporation

  • Scottsdale, AZ , USA
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Our People

There are a variety of reasons why many companies are now outsourcing a variety of departments including phone answering and telemarketing.

Some of the most prevalent include:

  1. Gain access to leading edge technology without significant loss of capital.
  2. Gain business relations and contacts as part of your business.
  3. Gain stability, experience and expertise.
  4. We offer high level customer service, provided by the best in the business.
  5. Staffing a call center in house is an ongoing and sometimes costly venture.
  6. Focus on your business of expertise.
  7. Get detailed and accurate reports on a regular basis.
  8. Gain access to a 24/7 call center, without employing more staff or needed to manage rosters.
  9. Allow for expansion.
Our management and support teams are equally as focused on ensuring an excellent experience for your customers as our customer service agents. They know that customer satisfaction does not end when the interaction does. Training, coaching, resource management, administration, operations, technology performance and account management are all key ingredients to AFC’s successful customer service menu.